Community and Social Media Manager (18-month freelance contract)

About us: Ninja Theory is a six-time BAFTA award winning games company based in Cambridge, UK, and part of Xbox Game Studios. Our diverse and welcoming team values collaboration, quality, and excellence. We strive to maintain an inclusive culture that empowers deep focus, rewards creativity, and supports personal and professional growth.

Our Mission is: To Craft Life-changing Art with Game-changing Tech and we are committed to bringing together the best talent in the industry help us fulfil that promise.

Requirements

We’re looking for a Community and Social Media Manager to join us on an 18-month freelance contract. Being able to work from our Cambridge studio when required would be an advantage. In this role, you’ll oversee Ninja Theory’s online presence, driving the growth and engagement of our online communities across platforms such as X, Facebook, YouTube, Instagram, TikTok, Steam, Reddit, Discord and more. As well as creating assets for timely social and community needs, you will plan and execute engaging campaigns to turn followers into champions of our studio, building a community of advocates for our games.

From creating content, monitoring and moderating channels and engaging with players, you’ll be the bridge between our players and our team, building trust and ensuring consistency in tone of voice and personality across all platforms. This opportunity is open to all levels.

Your Skill: This role is hands-on and dynamic, requiring someone proactive with a strong sense of initiative and the ability to creatively solve problems as they arise. You should be confident in ideating content and identifying opportunities for community engagement without waiting for a brief. What you’ll bring:

• A deep understanding and passion for video games, the industry and their communities.
• Excellent communication skills to engage authentically with players in a warm, friendly manner.
• Effective insights into social media trends.
• Strong creative copywriting skills and a good instinct for what drives engagement.
• Ability to interpret social metrics and translate insights into action.

Your Experience: Combining your industry knowledge, community management insights and social media expertise, you will:

• Have a background in community and/or social media management within the video games industry.
• Have proven experience growing social and community platforms with understanding of the games industry, including online trends and sentiment.
• Be fluent in modern social and community platforms (X, Instagram, TikTok, Discord, YouTube, Reddit, Facebook).
• Be familiar with social media metrics and what drives engagement across channels.
• Have Adobe Creative Suite experience.

Please note, this advert closes on Wednesday 29th April.