Community Associate

We are working with a leading co - working company in Hammersmith and Fulham to find a stand out Community Associate who's passionate about delivering exceptional customer service. If you're a natural problem solver, thrive on turning challenges into opportunities, and enjoy making people feel heard and supported, this could be the perfect role for you. A background in hospitality, hotels or flexible offices is a bonus especially if you love chatting with people, staying organised, and genuinely helping others.

What we're looking for:

• Proven experience in customer service (1-2 years minimum)
• A background in hospitality or hotels is ideal, but not essential
• Excellent problem solving abilities
• Strong multitasking and organisational skills
• Friendly, empathetic and proactive communication style.

What you'll be doing:

• Carrying out general administrative tasks
• Supporting event set up and coordination
• Managing meeting room bookings and schedules
• Updating customer information in the database
• Ensuring any maintenance or housekeeping issued are reported.

Requirements:

• 1-2 years experience in a customer facing role
• Proficient with Microsoft Office
• Familiarity with CRM systems is a plus
• Strong verbal and written communication skills