Community Associate

Community Associate
Location: City

My client is seeking a proactive and personable Community Associate to be the welcoming face and operational backbone of one of our vibrant work spaces. This role plays a vital part in ensuring an exceptional member experience, managing daily operations, and fostering a strong sense of community.

1. Front Desk & Guest Experience

• Serve as the primary point of contact for members and guests.

• Maintain a professional, welcoming, and well-organised entrance area.

• Deliver excellent hospitality and customer service during key business hours.

2. Member Relations & Community Building

• Develop meaningful relationships with members to understand their needs and foster engagement.

• Proactively connect members to encourage collaboration and support a strong community culture.

• Act as a knowledgeable ambassador for the brand, values, and offerings.

3. Operational Support

• Monitor and maintain the functionality of building facilities.

• Liaise with external suppliers and contractors to resolve issues efficiently.

• Ensure that operational standards and cleanliness are consistently upheld.

4. Event Facilitation

• Assist with the planning and execution of community events and programming.

• Ensure events run smoothly and contribute to member satisfaction and engagement.

5. Product & Service Knowledge

• Maintain a strong understanding of the company's services and how they benefit members.

• Communicate offerings clearly and effectively to members and visitors.

• A natural people-person with excellent interpersonal and communication skills.

• Highly organised, detail-oriented, and capable of multitasking.

• Enthusiastic, adaptable, and proactive with a can-do attitude.

• Previous experience in hospitality, front-of-house, community management, or operations is a plus.

If this sounds like you please upload your CV in Word format

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.