Community Care Lead

This position offers a competitive salary, a great bonus and comprehensive benefits. If you have proven experience in social care, with a supervisory or management background and a real passion for building positive relationships with service users and their families, we encourage you to apply today!

Job Title: Community Care Lead

Reporting to: Community Care Registered Manager

Location: Hybrid – Cardiff (must be able to travel when required)

Salary: £25,000 + up to £5,000 annual bonus + car allowance (£320 per month)

Hours: Monday – Friday, 09:00 – 17:30 (37.5 hours per week)

Some flexibility will be required to include working some evenings and 1 in 4 weekends.

Who are we?

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions, with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective, and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we encourage you to challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals driven to facilitate high -quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.

Who are you?

Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high -quality, person -centred care to individuals within their own homes or in the community. You will play a key role in ensuring clients receive the care and support they need to maintain independence and well -being. Working closely with clients and families, you will develop and implement tailored care plans that may include assistance with daily living, medication administration, mobility support, and emotional companionship.

By offering compassionate and professional care, you will help enhance the quality of life for clients while upholding the values and standards of Newcross Healthcare.

What will you do?

Whilst a full job description can be supplied, here are a few key responsibilities for the role:

• Take full day -to -day responsibility for service delivery of the care package. Conduct periodic assessments and evaluations to ensure care plans are up to date and reflect clients’ evolving needs.
  
• Build positive relationships with service users and their families, advocating for their best interests and ensuring they receive appropriate care and support.
  
• Accurately record data into systems (e.g. bookings, complaints, incident management) and maintain clear, up -to -date records and reports.
  
• Provide information, education, and support to families and caregivers to help them understand and participate in the care process.
  
• Write care plans for non -clinical or non -complex clients (e.g. personal care or enabling packages) and collaborate with the Lead Nurse for implementation.
  
• Undertake full assessments of new clients for non -complex packages, with support and sign -off by the Lead Nurse.
  
• Be part of the regional on -call rota, providing out -of -hours support and assistance as needed.
  
• Identify and report environmental or personal risks in the home environment for staff and service users.
  
• Take an active role in recruitment, induction, and allocation of new staff, ensuring processes are robust and introductions to clients are well managed.
  

Benefits

• Pension scheme
  
• Car allowance
  
• Annual bonus
  
• Training and personal development support
  
• myHealthPlan – access to a virtual GP and mental health support through our Employee Assistance Programme (EAP)
  
• Perks at Work – over 30,000 discounts across groceries, fashion, electronics, and more
  
• 28 days annual leave including bank holidays (rising to 33 after the first year and increasing with service)
  

This position opens the door to a fulfilling career. We provide a competitive salary, enticing bonuses, and comprehensive benefits to recognise your dedication. If you are an experienced professional in social care with a supervisory or management background, and a passion for nurturing positive relationships with service users and their families, we encourage you to apply today.

Equality, diversity and inclusion

We put equality, diversity, and inclusion at the heart of our business, promoting fair employment practices and equal opportunities for all. We encourage individual expression and are committed to creating an inclusive environment where everyone feels they can contribute.

If you have a disability and would prefer to apply in a different format, or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will discuss how we can assist.