Community Co-ordinator

At Retirement Villages Group, we are redefining retirement living. As we open our brand-new village in West Byfleet, we’re looking for a passionate and proactive Community Engagement Co-ordinator to play a key role in building a welcoming, inclusive, and vibrant community from the ground up.

This is your chance to be at the heart of something new - connecting people, creating meaningful experiences, and making our village a true community within a community.

The Role:

In the mobilisation phase, you will:

• Work closely with marketing and sales teams to promote the new village to the wider community
• Support open days and community outreach events to showcase the village’s spaces and facilities
• Build relationships with local community groups and influencers to encourage engagement and awareness
• Develop a calendar of events and activities to help new residents connect and thrive

As the community grows, you will:

• Lead the design and delivery of an inclusive programme of social, cultural and wellbeing activities
• Support residents during their move-in journey, introducing them to peers and village life
• Build communication channels and feedback loops that ensure residents feel heard, valued and engaged
• Coordinate with volunteers, external partners and internal teams to deliver meaningful events and community services

The Ideal Candidate:

• 3+ years of experience delivering excellent customer or community-focused services
• Strong relationship-building and communication skills – approachable, empathetic and confident in group settings
• Creative and organised event planning ability, with attention to detail and clear follow-through
• Experience working with older adults or in community roles is highly desirable.
• Passionate about building connections, tackling challenges, and driving continuous improvement

Essential Qualifications:

• Emergency First Aid at Work (or willingness to complete)
• Enhanced DBS (Disclosure and Barring Service) clearance, if applicable

Why Thrive Living?

• Be a founding team member of an innovative new village concept in a thriving West Byfleet location
• Work in a purpose-driven organisation focused on wellbeing, community and sustainability
• Make a meaningful difference every day to the lives of residents and the local community
• Join a collaborative, inclusive team that values your input and supports your growth

Our Values

At Thrive Living, we live by six values:

• Age Well - Helping everyone live life to the fullest
• Community - Fostering connection and belonging
• Keep Improving - Always learning and adapting
• Invest Wisely - Using resources thoughtfully
• Planet Positive - Making sustainable choices
• One Team - Supporting each other to succeed

Excited to help shape a brand-new community in West Byfleet? We’d love to hear from you!