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Complaints Handler

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Job Description - Complaints Handler

Looking for a Complaints Handler to join a leading Maintenance Contractor based in West Lancashire

Offering a competitive salary of up to £30,000 + benefits

  • Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
  • Be responsible for taking ownership and managing complaints through to resolution in line with policy
  • Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures

Requirements:

  • Previous experience within a similar role handling complaints or Social Housing repairs
  • Able to handle complaints effectively
  • Are an excellent communicator, comfortable with email and telephone conversations
  • Able to work in the office 8-5 mon - fri

If you are interested in this role, or would like more information please attach an updated cv and we will be in touch

Original job Complaints Handler posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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