Complaints Handler – Motor Finance

A leading UK motor finance provider is looking for Complaints Handlers for on an initial 3-month contract.

With intakes staring 16th November and 30th November, these exciting roles offer the chance to work remotely from your home location, following attendance at the Client’s site in the first week for training and IT onboarding. 

As a Motor Finance Complaints Handler, you will:

Work with a global, market-leading client within the Motor Finance sector
Investigate and resolve customer complaints relating to Vehicle / Satisfactory Quality
Act as a brand ambassador, delivering a high standard of service at all times
About you:
We’re keen to speak with candidates who have experience handling complaints within a Motor Finance environment and who demonstrate a genuine passion for delivering excellent client outcomes.

You will be able to demonstrate:

Previous complaint handling experience within a Motor Finance organisation as a Vehicle Quality Complaints Handler
Experience of working with retailers and resolving vehicle return requests
A good understanding of the industry and FCA regulations
Excellent customer service and communication skills
A commitment to fairness, integrity, and compliance with all relevant processes, laws, and regulations
Working Hours
Working hours are Monday-Friday, between the hours of 09:00-17:30 (37.5 hours per week).  No weekends or evening shifts required. 

If you are interested in this Complaints Handler opportunity, click the apply link online and send an updated copy of your CV!

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to
Only candidates based in UK and eligible to work in UK are allowed