Complaints Investigator

Complaints Investigator – Brent Council

Fox Morris Group are working to recruit a Complaints Investigator

Seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints.

Will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders.

Will need an element of tact & diplomacy but the tenacity to follow investigations through to completion.

We wish to see candidates with extensive local authority complaints experience.

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE.

We do not hold CV’s on file without first speaking
Only candidates based in UK and eligible to work in UK are allowed