Complex Personal Injury Claims Adjuster

Michelle Denny Recruitment is proud to partner with a respected insurance provider in their search for a highly experienced Complex and Large Catastrophic Personal Injury (PI) Claims Adjuster. This is a rare opportunity for a top-tier professional to take a lead role in managing high-value, intricate personal injury claims within a progressive and supportive environment.

The Role:

In this pivotal position, you’ll manage a specialist caseload of multi-track and catastrophic PI claims with values in excess of £100k. You’ll take full ownership of each case, using your deep technical expertise to deliver fair, commercial, and strategic outcomes. Working closely with industry-leading Panel Solicitors, you’ll shape litigation strategies, resolve complex liability issues, and influence high-stakes negotiations.

Role Requirements:

• Extensive experience managing high-value (£100k+) catastrophic or multi-track PI claims.
• A strong track record of delivering results through strategic negotiation and settlement planning.
• In-depth knowledge of industry regulations, litigation processes, and current claims best practices
• Exceptional analytical and decision-making skills with a meticulous attention to detail
• A confident communicator who can challenge constructively and influence stakeholders at all levels.

What’s on Offer:

• A competitive salary package that recognises your expertise and achievements
• Hybrid working to support your work-life balance.
• Access to ongoing professional development within a forward-thinking organisation
• A collaborative, high-performance team culture with a strong focus on excellence and innovation

You will be:

A seasoned Personal Injury Claims Specialist with a passion for complex casework and a drive to deliver the best possible outcomes for clients and the business. You will bring strategic vision, commercial awareness, and a calm, authoritative presence to high-pressure scenarios.

If you’re looking for your next challenge in a senior role where your expertise is truly valued, we’d love to hear from you, please contact Julie Cloke or Michelle Denny on or simply apply online.