Compliance Administrator

Pertemps Managed Solutions is looking for a highly organised and detail-oriented Compliance Administrator to join our Compliance Team in Reading on a temporary basis. This role will provide additional support during our busiest operational period, from the beginning of September through to the end of November.

This is a fast-paced administrative position where you'll play a vital role in ensuring candidates complete the necessary compliance and vetting requirements while delivering excellent service to clients, suppliers, and candidates. The successful candidate will support a range of compliance activities, manage candidate documentation and screening processes, and help maintain high service standards during this peak period. If you enjoy problem-solving, managing multiple priorities, and providing outstanding customer service, we'd love to hear from you.

Key Responsibilities
As a Compliance Administrator, you will:

* Communicate with clients, candidates, and managers to provide excellent levels of service.

* Coordinate and manage employment screening and compliance checks.

* Maintain accurate manual and electronic records.

* Update and manage data within internal systems and spreadsheets.

* Respond promptly and professionally to client and candidate enquiries.

* Handle confidential information with discretion and professionalism.

* Identify and resolve issues, escalating where appropriate.

What We're Looking For
We are seeking a highly organised individual with excellent communication skills and a proactive approach to problem-solving. The successful candidate will be able to:

* Communicate confidently and professionally, both verbally and in writing.

* Build positive relationships and deliver excellent customer service.

* Demonstrate a professional and courteous telephone manner.

* Manage their workload effectively, prioritising tasks and meeting deadlines.

* Maintain a high level of accuracy and attention to detail.

* Work collaboratively as part of a team while also using their own initiative.

* Approach challenges with a positive, solution-focused mindset.

* Accurately manage and maintain records and data.

Experience That Would Be Beneficial
While not essential, the following experience would be advantageous:

* Previous administration experience within a busy service or customer-focused environment.

* Experience providing customer service and building client or stakeholder relationships.

* Experience working to deadlines and managing multiple priorities.

* Experience with accurate data entry and record management.

Personal Attributes
We're looking for someone who is:

* Self-motivated and proactive

* Collaborative and supportive

* Flexible and adaptable

* Diplomatic yet assertive

* Highly organised and efficient

* Committed to delivering excellent service

* Able to maintain confidentiality at all times

Why Join Us?

* Gain valuable experience within a professional compliance function.

* Work within a supportive and collaborative team.

* Opportunity to develop compliance and screening expertise
Only candidates based in UK and eligible to work in UK are allowed