Concierge

Concierge – LONDON

Fine Jewellery – The City London

About:

• One of the most fast-paced and successful fine jewellery brand in central London.
• Specialised in diamonds and engagement rings.
• Located in the heart of the City

Key Responsibilities:

• Manage non-sales appointments (resizes, collections, issues, pick-ups, annual services, ring cleaning etc).
• Deliver front-of-house warm greetings and conduct informative workshop tours, showcasing our craftsmanship and bespoke manufacturing
• Process payments and handle returns efficiently, providing packets and assistance.

Requirements:

• Effective interpersonal and communication skills.
• Proven experience in a customer-facing role, ideally within the high-end retail or hospitality sector.
• Familiarity with CRM systems and communication channels

Offering:

• Salary up to £30,000 basic
• Bonus up to 8% of annual salary