Concierge

Building Concierge

Location: Manchester City Centre

Type: Full-time

Salary: £25,000 per annum

The Role

Are you someone who brings energy, empathy, and excellence to every interaction? Do you believe that spaces should feel personal, welcoming, and alive with character? Then this front-of-house opportunity is for you.

As Building Concierge, you'll be the face and soul of a flagship commercial property - creating unforgettable experiences for everyone who walks through the doors. You'll foster genuine connections, maintain exceptional standards, and help shape a workplace that's both high-functioning and human.

Responsibilities

Provide a heartfelt, five-star welcome and oversee visitor management

Champion the feel and function of common areas - from lobby to cycle store

Manage meeting room bookings and ensure smooth hosting experiences

Support sustainability and safety across the building

Curate and maintain the occupier app for digital engagement

Share local insights to enrich visitors' experience

Forge trusted relationships with building users to understand their needs

Perform regular audits and uphold pristine presentation standards

Skills & Attributes

Outstanding communication and interpersonal skills

Organised, proactive, and tech-friendly with fast typing ability

Able to work independently and manage changing priorities

Comfortable with compliance procedures and health & safety standards

Great at problem-solving and willing to try new approaches

Passionate about creating memorable customer experiences

What We Value

Integrity and warmth in interactions

Accountability and initiative in daily tasks

Curiosity and openness to feedback

Authentic personality and character

A spirit of inclusion and belonging - everyone matters here

Drive to grow personally and professionally

What You'll Gain

A role that celebrates character and creativity

A chance to innovate and contribute meaningfully to how the building operates

A supportive environment with opportunities for development

Community connection through events, study days, and charity initiatives