Conference & Banqueting Team Member

"Why work for Pullman London St Pancras?

We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are looking for a FUN, PASSIONATE & EXTROVERTED full-time Conference & Banqueting Team Member who wants to join a team at a VIBRANT central London Hotel! As a Conference & Banqueting Team Member, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our events. Your role will involve the following responsibilities:

• Provide a professional and courteous welcome to all guests, ensuring they are greeted and seated promptly upon arrival
• Deliver high-quality service during meetings, lunches, and coffee breaks, maintaining a consistent standard of excellence throughout all events
• Engage with customers in a professional manner, addressing their needs and queries efficiently and effectively
• Assist with room setups and audio-visual equipment, ensuring all technical aspects of events are properly managed
• Promote and upsell Food & Beverage items to guests, demonstrating comprehensive knowledge of our menu offerings
• Contribute to creating a positive guest experience by anticipating needs and providing attentive service throughout their visit
• Collaborate with team members to maintain a high standard of service and cleanliness in all event areas

Your role is crucial in delivering exceptional experiences for our guests and maintaining the reputation of our establishment. We expect dedication, professionalism, and a commitment to excellence in all aspects of your work.

Benefits & Compensation

We offer a competitive salary package and a range of benefits, including:

• Attractive Salary: £14.96 per hour (£30,338 per annum), plus a share of the monthly service charge

• Bonus Breaks: Enjoy two complimentary one or two day breaks per year at other Accor properties across the UK

• Pension Scheme: Secure your future with our contributory pension plan

• Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide

• Complimentary Meals: Free meals provided whilst on duty

• Wellness Perks: Free access to the hotel gym

• Employee Assistance Programme: Confidential support available 24/7

• Annual Leave: Up to 33 days of annual leave per year (including public holidays)

Please note: Candidates must already have the legal right to work in the UK