Consultant (Account Manager) | Healthcare Policy | London

About us

Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation.

From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues.

Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too.

Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference.

We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society.

Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work.

Hanover is looking for a dedicated Consultant (Account Manager equivalent) to join the Healthcare Policy, Advocacy & Public Affairs team.

The Consultant will provide high-quality public affairs services to Hanover’s existing clients, together with creative contribution towards new business activity including acquisition, development and pitching. They will also be required to establish demonstrably credible and effective working relationships across an increasingly broad portfolio of clients and to provide project management services for all clients.

The role will be based in London and offers the opportunity to work across clients we share with our offices in Brussels, Dublin and the Middle East, as well as integrated accounts with our Healthcare Communications and Digital teams.

At Hanover Health we are united in our common belief that good healthcare is one of the most important things we can have. And we want to play an active role in evolving and improving it. Hanover Health has been an integral part of the Hanover Group’s overall growth and was shortlisted for Public Affairs Consultancy of the Year at the Communique Awards 2024. Hanover has also received award wins for its diversity and inclusion work, picking up the trophy for Action on Workplace DEI at the Communique Awards 2024 and Best Team Approach to Diversity, Equity and Inclusion at the PRCA UK Awards 2024.

The team works across a range of services including government relations, public affairs, market access, policy, advocacy and corporate communications across health and business. With over half of the world’s top 20 pharmaceutical companies, as well as NHS providers, health technology businesses and charities amongst our clients, we offer a diverse and compelling range of issues and opportunities.

PRIMARY RESPONSIBILITIES:

• Build and execute breakthrough political and NHS campaigns to deliver tangible policy change for our clients


• Run environment changing events for a range of audiences including politicians, policy makers, NHS stakeholders and patient groups


• Deliver important intelligence to our clients by utilising the Hanover network and building your own network through attending events as well as developing expertise in policy areas


• Draft reports with impact for clients on a varied number of topics including trade/business policy, disease or NHS policy areas


• Support the management of expert steering groups to drive thought-leadership for our clients


• Contribute towards new business pitches, being a core part of the team in building creative strategies and tactics and pitching to clients


• Deliver marketing activity to support Hanover Health’s business growth

SKILLS & EXPERIENCE:

• Relevant policy/public affairs experience from a public affairs consultancy, in-house public affairs department, patient group/NGO, Government, Parliament, NHS body or other relevant organisation


• Good knowledge of health policy and ability to analyse developments within the NHS and commercial environment


• Ability to multi-task and manage competing deadlines, while maintaining the highest quality standards


• Eye for detail and ability to think critically about your own work and that of others


• Excellent project management, written and verbal communication skills. Being comfortable managing and delegating work upwards and downwards in the team


• Works with junior colleagues on their professional and personal development and providing advice and support for their work.

BENEFITS

In addition to a competitive salary, your core benefits package will include:

• An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service


• 25 days’ annual leave (plus bank holidays)


• Private healthcare and dental insurance


• Travel insurance


• A company pension plan, including 5% employer contribution

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service


• Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm)


• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget


• International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network


• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership


• Our Culture Club, with a robust social calendar all year round and CSR activity

Diversity, Equity and Inclusion Statement + 

Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture.

We maintain a strict no-tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email to [email protected] with the nature of your request.

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here. 

Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world.

Find out more about Hanover and working for us.