Contact Centre Advisor

Michael Page have just registered multiple Contact Centre Advisor Opportunities to work for a reputable Law Firm to join the team on a permanent basis.

This would be an excellent opportunity for someone who is experienced within customer services and looking for that next step in their career or someone that would like to get into the sector.

Immediate interview please apply now!

Client Details

Michael Page have just registered multiple Contact Centre Advisor Opportunities to work for a reputable Law Firm to join the team on a permanent basis.

This would be an excellent opportunity for someone who is experienced within customer services and looking for that next step in their career or someone that would like to get into the sector.

Immediate interview please apply now!

Description

As a Contact Centre Advisor you will be first point of contact for clients assisting with a range of queries regarding the remortgage process.

You will handle a high volume of calls inbound and outbound ensuring each query is resolved to the highest standard and is dealt with as soon as possible.

The role will also be liaising with banks and other third parties alongside working closely with other members of the business to provide a seamless process.

Profile

Ideally some customer service experience however the business can be open to background and welcome candidates from hospitality and retail.

Passionate about helping customers and providing the best experience

A confident telephone manner with excellent communication skills

Able to work under pressure in a fast paced environment

The ability to work towards targets and service level agreements

An excellent team player

Job Offer

Salary of £23810+ reputable business within the legal sector+ full training provided+ no experience required+ excellent progression and development+ structured career path+ sponsorship of further qualifications+ excellent benefits package+ hybrid working+ no shift patterns or weekends+ prestigious offices and excellent on site facilities+ collaborative team and culture+ lovely environment+ immediate interview