Contact Centre Agent

Start Date 19/05/2025

We’re hiring Contact Centre Agents to join our team in Chesterfield. This is a fantastic opportunity to develop your career with a company that values its people and provides a supportive and engaging workplace.

• Be the first point of contact for customers, handling queries across multiple channels (phone, webchat, email, WhatsApp, SMS).
• Assist customers with booking services, managing claims, and providing accurate information.
• Work within a structured 24/7 contact centre environment, ensuring excellent customer service.
• Receive full training and ongoing development to help you succeed in your role.

? Flexible working patterns to suit your lifestyle

? A welcoming and supportive team environment

? Career progression opportunities with continuous coaching and development

? Onsite facilities, including a games room, break areas, and free hot refreshments

• Strong customer service and communication skills
• Ability to work as part of a team in a fast-paced environment
• A professional and empathetic approach when handling customer queries
• Willingness to learn and adapt to new processes

If you're interested in joining a company that values its employees and offers great development opportunities, we’d love to hear from you!