Contact Centre Operations Manager

Contact Centre Operations Manager

Gateshead

£35,000

Are you looking for an Contact Centre Operations Manager role, where you enjoy coaching and development of your teams? Do you enjoy being hands on with your people?

If so we are recruiting for Contact Centre Operations Manager in Gateshead

The duties of this Contact Centre Operations Manager role:

• You will be responsible for delivering high levels of performance and employee engagement across a multi- functional back office and Contact Centre team
• We are looking for the ability to lead and inspire teams
• Working closely with all key stakeholders

Experience for this role:

• We are looking for inspiring and experienced managers in a contact centre
• Ideally if you have worked in a back office function but we are also able to accept telephony environments
• Proven results in coaching and development and driving performance

#contact centre operations #