Contact Centre Sales Advisor

Are you currently working in retail or hospitality and looking to transition those skills into an office based role?

Would you like to join a business which will invest in you from day one and provide the best training?

Do you want to progress and further your career?

Would you like to join a fun and vibrant team?

Then this could be the role for you!

Client Details

Are you currently working in retail or hospitality and looking to transition those skills into an office based role?

Would you like to join a business which will invest in you from day one and provide the best training?

Do you want to progress and further your career?

Would you like to join a fun and vibrant team?

Then this could be the role for you!

Description

As a Contact Centre Sales Advisor you will be dealing with incoming calls coming into the business from new customers looking for more information in relation to the services which are on offer.

You will be having consultative conversations building excellent relationships and tailoring a package suitable for the customer ensuring the highest level of client experience.

This will be sales through service handling a range of queries promoting the services and working towards kpis set by the business.

The role will be also handling calls from existing customers that may be looking to cancel you will be handling these solving any problems with the aim to retain the business.

The position will be fast paced in a contact centre environment ensuring a high level of client care and the best package is provided to meet customer needs.

Profile

Able to work in a busy environment and towards targets set

Excellent communication skills and a confident telephone manner

A good problem solver and a high level of resilience

Good persuasion skills and able to build excellent relationships

Excellent listening and questioning skills

Job Offer

A salary of £26000+ opportunity to earn £4000 a year in bonuses+ reputable business within the non for profit sector+ full training provided+ excellent progression and development+ Monday to Friday 9am-5pm+ excellent benefits+ free gym on site+ discounts of all the major retailors+ hybrid working+ health and well being activities+ regular incentives and socials+ opportunity to get involved with charity and local community events+ collaborative team and culture+ excellent offices and on site facilities+ immediate interview