Content & Digital Operations Coordinator (12m FTC)

Are you highly organised, collaborative and great at keeping fast‑moving teams aligned? We’re looking for a Content & Digital Operations Coordinator to help us deliver brilliant commercial campaigns across our multi‑brand media portfolio.

In this role, you’ll play a key part in ensuring our digital and print commercial activity is delivered efficiently, accurately and on time. You’ll connect teams across Sales, Content, Creative, Ad Operations and Production, making sure every campaign is fully briefed, delivery‑ready and set up for success.

If you’re energised by operational coordination, enjoy solving problems and love bringing structure to complex workflows, this could be the role for you.

What you’ll be doing

• Coordinating end‑to‑end delivery of digital and print commercial campaigns.

• Checking campaign briefs, assets and requirements to ensure everything is delivery‑ready.
• Managing workflows, tracking progress and keeping ticketing systems accurate and up to date.
• Acting as the central link between Sales, Editorial, Creative, Ad Ops, Production and Page Planning.
• Communicating timelines, risks and updates clearly across teams.
• Supporting data accuracy for campaign performance and revenue reporting.
• Spotting inefficiencies and contributing to improved operational processes.

What you’ll bring

• Strong organisational and coordination skills, with the ability to manage multiple deadlines.
• Excellent communication and stakeholder management abilities.
• A proactive mindset with a focus on accuracy, detail and continual improvement.
• Experience working in fast‑paced environments with multiple teams.
• Confidence using workflow tools, shared inboxes or ticketing systems.
• Familiarity with digital advertising, content production or media operations (advantageous, not essential).

Where you’ll make an impact

You’ll support commercial delivery across a wide range of activity including:

• Digital display, programmatic and sponsorship

• Newsletters, eShots and homepage formats
• Print supplements and commercial content projects

Your work will help ensure operational consistency, reduce delivery risk and strengthen campaign performance across our portfolio of brands.

What success looks like

• Fewer late or at‑risk campaign deliveries
• Strong workflow accuracy and ticket management
• Positive feedback from teams you coordinate with
• Reliable reporting data and improved operational efficiency

Critical skills: 

• Content management - Applies established content processes to ensure commercial briefs, assets and deliverables are complete, compliant and delivery-ready. Maintains quality and consistency in line with agreed standards. 

• Relationship management - Develops and maintains effective working relationships with internal stakeholders to support timely campaign delivery. Resolves routine operational issues and escalates where required. 

• Stakeholder engagement – Engages stakeholders to ensure alignment on delivery requirements, timelines and priorities. Communicates clearly on progress, risks and dependencies within agreed parameters. 

• Information management – Maintains accurate and reliable workflow, ticketing and campaign information. Ensures data integrity, visibility of progress and adherence to established information handling standards. 

• Business process improvement –  Identifies inefficiencies in operational workflows and contributes to agreed improvements that enhance delivery accuracy, timeliness and commercial effectiveness. 

Critical Behaviours: 

• Being More Curious – Actively seeks better ways to improve workflows and delivery. 
• Experiment with Purpose – Tests and supports practical improvements that enhance outcomes. 
• Owning the Outcomes – Takes responsibility for delivery readiness and follows issues through. 
• Being More Collaborative – Works constructively across teams to balance priorities and share best practice. 

To apply for this role, please follow our online application process and submit a CV and cover letter.

Closing date for applications: 31st March 2026 at 12:00noon