Content Delivery Coordinator

Company 

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com 

Location: Hammersmith, London 

Full-Time, Fixed-Term Contract (12 months)

Position Summary 

The Library Co-ordinator role supports the delivery of audio-visual material, scripts, metadata and artwork for acquired titles. The role will also involve the retrieval of client created dubs and subtitles across EMEA from local broadcasters.

Role and Responsibilities 

• Oversee material delivery for acquired titles distributor on-boarding and ensuring material is delivered on time and to spec.

• Handle QC rejections and remediation process.

• Retrieval of client created TV dubs and subtitles across EMEA,

• Raise P.O.s for material costs and keep track of received.

• Update internal colleagues with regular status reports on the progress of deliveries as well as flagging up any issues or blockers in a timely manner.

• Track metrics for the on time deliveries and right the first time deliveries.

• Track material delivery for animation (video, audio, metadata) from production and distributors.

• Deliver dubs, subtitles, video files and metadata to clients once the access agreement has been signed.

• Work effectively with departmental colleagues and cross-functionally with other members of EMEA Content Operations.

• Develop and maintain strong working relationships with internal and external parties.

Key Requirements 

The ideal candidate will have excellent project management skills, as well as:

• Experience in asset management databases.

• Strong collaboration and communication skills

• Be well organised and be able to manage multiple tasks at the same time.

• Understanding of the mastering process is desirable.

Diversity Statement 

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.  Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.