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Content Designer

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Number of Applicants

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Job Description - Content Designer

About Scrumconnect Consulting
Scrumconnect Consulting is a UK national, award -winning SME software
development consultancy with over 300 consultants across the UK.

We partner with UK public sector clients to build impactful,
user -centred digital services that improve millions of lives.We take as much pride in our people, culture, and work -life
balance as we do in our mission to make public services simpler, faster, and
more accessible.Collaborative, entrepreneurial, and dedicated to
problem -solving, we bring the step -change our customers need to sustain
innovation.

About the Role
We are looking for an experienced Content Designer to support a project focused
on improving and restructuring content for Applicants and Developers.The purpose of this project is to understand and document
user and stakeholder needs, design and deliver revised content in an
appropriate architecture, and define a long -term strategy for continuous
improvement.

This is a remote, part -time role requiring availability
for 2 days per week.

Key Responsibilities

  • Understand
    and benchmark the current content against standards and best practices.
  • Map
    and document current user journeys, validating them with internal and
    external stakeholders.
  • Define
    and document the approach to designing, testing, agreeing, and deploying
    revised content, including clear stakeholder roles and responsibilities.
  • Capture
    stakeholder insights and combine them with user research to establish
    design principles.
  • Redesign
    content based on best practice, accessibility, and user -centred design
    standards.
  • Agree
    the revised content with stakeholders and test it with a range of users.
  • Iterate
    content based on user research findings and other feedback.
  • Clearly
    articulate user needs and how content standards will be implemented.
  • Conduct
    detailed playback and seek agreement on new content with stakeholders.
  • Document
    lessons learned throughout the process.
  • Develop
    and agree a content strategy and governance process for future changes.
  • Deliver
    a complete handover to internal teams.

Skills and Experience

  • Strong
    experience working as a Content Designer in multidisciplinary digital
    teams.
  • Proven
    ability to create clear, concise, and accessible content that meets GDS
    and GOV.UK standards.
  • Experience
    with user research and usability testing, using insights to iterate
    content.
  • Ability
    to collaborate effectively with stakeholders, product teams, and
    developers.
  • Excellent
    communication skills to explain design decisions and gain buy -in.
  • Familiarity
    with content management systems and version control tools.
  • Experience
    working in Agile environments and contributing to sprint activities.


What We Value
At Scrumconnect, diversity, inclusion, and accessibility are at the heart of
what we do.

We welcome applications from people of all backgrounds and
are proud to be a Disability Confident employer.



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