Content Designer

Content Designer - Communications & Training

Are you a creative thinker? Do you love creating content and working across communications? Are you a dynamic multitasker who lives and breathes to deliver industry leading work? We are partnering with a leading automotive disability charity, dedicated to empowering over 700,000 customers and their families across the UK by providing worry-free mobility solutions.

Experience We Need:
We are seeking a Content Designer who is passionate about communication, learning, and development. You should possess the following qualifications:
Excellent communication, copywriting, and editing skills
Ability to create engaging and accessible digital content
Experience in managing internal and external stakeholder relationships
Proficiency with software and platforms including Adobe, Microsoft suites, Articulate Rise, content, knowledge, and learning management systems
Project management experience
Strong time management and organizational skills
Attention to detail and self-motivation
Ability to work with data, feedback, and analytics for continuous improvement
The Role:
As a Content Designer, you will be responsible for creating engaging and high-quality content and training materials for employees and Scheme partners. Your duties will include:
Developing e-learning and training content
Creating communication and resources content for various platforms
Building relationships with stakeholders to understand operational changes and performance gaps
Identifying areas for improved training and communication
Writing and editing various types of content
Managing communication plans and campaigns
Setting up learning pathways and content management systems
Collaborating with external suppliers
Ensuring effective handover of training materials to delivery teams
Analysing feedback to evaluate the impact of communication and training
More About the Company:

A dynamic
Customer Services Training and Communication Department, with locations in Bristol and Edinburgh, delivers tailored multi-media communications, content, and training to employees and Scheme partners, including car dealers and adaptation installers.

What's on Offer:
A competitive salary and leading benefits package for you and your family
An opportunity to make a meaningful impact on the business and Scheme partners
A role that involves creating clear, engaging, and accessible messaging
Exposure to a variety of software and platforms
The chance to work in an agile and collaborative environment
Career development and continuous learning
A diverse and inclusive workplace
How to Apply:
If you're passionate about communication and learning, and you meet our minimum criteria, we'd love to hear from you. To apply for this Content Designer position, please click the apply button to submit your resume to Nick @ Henry Nicholas – please outline your relevant experience and qualifications.

Desirable Criteria:
Experience with managing external suppliers, partners, stakeholders, and budgets
Experience with multi-channel digital content delivery
Understanding of instructional design and accessibility principles
Experience with managing external photoshoots, events, or video production

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