Content Operations Lead (Contractor UK) will be responsible for:
Manage content operations across photoshoots, post-production, CGI and emerging AI production workflows. Configure and maintain content operations tools, including Adobe Workfront for project management and proofing, and Frame.io for file retrieval and collaboration. Onboard agencies on asset specifications, naming conventions, delivery requirements and platform usage. Provide ongoing technical guidance to agencies, project managers and project owners on asset setup, delivery feasibility and production workflow requirements. Support quality control processes by ensuring assets are delivered with the correct format, naming, structure, metadata and technical setup; assist in reviewing QC reports when needed, and explain quality issues back to agencies where required. Help optimise content production processes for generative AI-assisted asset production, AI-assisted quality control, AI hybrid photoshoots and virtual production.Required knowledge and skills
Strong technical understanding of asset types, production files, file formats, naming conventions, metadata and delivery requirements, with the ability to lead technical conversations internally and with agencies.
Ability to communicate complex technical principles clearly, concisely and in a way that is easy for non-technical stakeholders to understand. Proactive, structured and ownership-driven mindset, with the ability to anticipate risks, solve issues and improve ways of working. Working knowledge of Adobe Creative Cloud applications, especially Photoshop, Illustrator and Firefly, with enough familiarity to understand asset preparation, production workflows and common technical constraints. Understanding of 3D asset delivery, CGI workflows and the handover requirements needed across agencies, production partners and internal platforms. Strong technical aptitude and curiosity, with the ability to quickly understand PMI platforms, workflows and system dependencies.Professional Experience
Experience in a Creative Advertising, Creative Production Agency or in-house production facility Experience with project management tools
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