Job Description - Contract 1st Line Support
Contract 1st Line Support in Portsmouth (PO1), PO1 | Spectrum IT Recruitment Limited Find a job Post a job Sign up Never miss an opportunity. We’ll find jobs that fit Get Started Search These jobs were popular with other job seekers 2nd Line Engineer Sterling Bridge Limited Southampton (SO14) From £30,000 to £35,000 per annum (Excellent Benefits) 4 weeks ago Information Technology Field Technician Searchability (UK) Ltd Fareham (PO14) £35000 - £45000 per annum 2 weeks ago IT Support Engineer Cluett Reeve Highcliffe, Winchester (SO23) From £30,000 to £40,000 per annum 1 week ago Azure Cloud Infrastructure Engineer Data Careers City Industrial Park, Southampton (SO15), SO15 1AN £45000 - £52000 per annum + Plus benefits 2 weeks ago 1st Line Support Engineer Bennett and Game Recruitment LTD Waterlooville (PO7), PO7 £26000 - £35000 per annum 3 weeks ago Infrastructure Engineer - Cyber Security South Hampshire College Group Southampton (SO14), SO14 £40547 - £43048 per annum 1 day ago Senior EUC Technician Odevo UK Guernsey £45000 per hour 2 days ago Helpdesk Analyst FBI &TMT Fareham (PO14), PO14 £14 - £14.41 per hour 3 days ago Cloud Infrastructure Engineer Spectrum IT Recruitment Limited Chichester (PO18), PO18 £50000 - £65000 per annum + Benefits 3 days ago Infrastructure Storage & Backup Tower Lead Sopra Steria Portsmouth, Hampshire Up to £65,000 per annum 4 weeks ago Contract 1st Line Support Spectrum IT Recruitment Limited View Profile Portsmouth (PO1), PO1 Temporary Contract; Remote Published: 22 hours ago Umbrella Engagement Only Apply Save Contract 1st Line Support Spectrum IT Recruitment Limited Apply Spectrum IT are recruiting for a Contract 1st Line Support Engineer to join a Portsmouth based company on an initial 6-month contract. This role is via umbrella engagement only and will be onsite working 4 days per week (1 day remote working). As part of the IT Service Desk you will act as the primary point of contact for the UK offices, supporting the critical technology and systems that drive the business (including but not limited to Point of Sale (POS) transactions, CRM systems, and consumer-engagement platforms. In this role delivering exceptional customer service is a must, you will manage incidents against defined SLAs, and help triage IT issues. Using ServiceNOW you will work alongside the 2nd line team, proactively monitor systems, servers, and daily IT administration. You will also: Install, configure, and test hardware and software for office installations. Review and update knowledgebase documentation, perform basic administrative tasks, and support the wider IT team. Potential for some very occasional travel within the UK/Ireland to locations to assist with on-site installations. Skills / Experience Proven track record in an IT support role at a 1st line level, ideally with a history of high incident closure rates. Strong knowledge of Microsoft Operating Systems, Windows Servers, and Microsoft Office packages. Experience assisting with / managing iOS devices within an enterprise environment. Foundational network infrastructure knowledge, specifically around corporate and in-store Wi-Fi networks. Experience with SQL databases (or similar enterprise databases). For more information and to state your interest, please apply with an updated CV and within a commutable distance of Portsmouth. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy. Apply Spectrum IT Recruitment Limited Banking and Financial Services 34 Jobs The company is part of Company Profile In Short Industry IT & Telecommunications Founded 2008 Location Chilworth, Southampton Company size 11-50 Who We Are Established in 2008,
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