Contract Manager

JOB TITLE:

Contract Manager
LOCATIONS:

St James Quarter, Edinburgh
SALARY:

Circa £57,000 per annum

ROLE OVERVIEW AND PURPOSE
To ensure the full delivery of the customer contracts within contractual guidelines and to manage effectively the supervisory and engineering team, through target driven performance requirements, structured review meetings and to provide overall efficiencies and profitability with no aged debt. You will foster strong customer relationships through existing and new business opportunities and work and be guided by your direct line manager to provide support as and when required.
To provide operational, financial and commercial management of St James Quarter and to develop further business opportunities and revenue within the portfolio. You will build on customer relationships and develop your team to provide outstanding customer service.
To endorse the ABM and SJQ brands and uphold the company image at all times.
KEY RESPONSIBILITIES
Ensure all ABM and client Health and Safety Policies and procedures are adhered to
Update asset lists, schedules and instruction sets on the computerised maintenance management system.
Ensure that supervisors plan the labour, schedule the tasks and ensure the effective completion of the PPM & Reactive works both direct & sub-contractors.
Ensure all reactive calls are logged and closed on the CMMS, utilising supervisors and administration staff as required.
Work to agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the quality manual.
Provide technical support to team
Contribute to the appraisal of staff and suppliers
Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
Ensure best purchasing practise using the companies nominated suppliers
Ensure that Risk Assessments, COSHH records and safe methods of work records are held on site.
Support Account Manager in all internal and external audits that are undertaken
Ensure that the correct staff and efficiency levels are maintained on site
Ensure that administration procedures and records are maintained in line with company policy and appropriate industry associations e.g. ISO 9001
Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
Leadership ability and understanding of project management
Monthly Contract Report

performance of contract portfolio
REQUIRED SKILLS AND EXPERIENCE
Proven successful working relationships with high end service providers
Evidence of high quality experience in Building Services
C&G/NVQ in mechanical or electrical discipline
Advanced knowledge of Building Management Systems
NEBOSH General Certificate
Sound level of administration and organisational skills
Excellent knowledge of Excel and IT programmes
P&L accountability for all contracts
Commercial awareness
Working knowledge of Concept FSI Go
Desirable:
18th Edition IEE
NEBOSH Fire Certificate
City & Guilds Refrigerant, Safe Handling
ACS/Gas Safe qualifications
Experience of working with a Shopping Centre/retail environment

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