Contracts and Compliance Surveyor - Walsall Housing

You will work as part of a professional team delivering high-quality surveying services, including property inspections, while ensuring excellent customer service, accurate record-keeping, and effective communication with other teams. You'll also be responsible for preparing schedules of work, following contractor control procedures, and producing clear, detailed reports to support property management and maintenance planning.

Client Details

The employer is a not-for-profit organisation within the construction sector, committed to delivering quality housing services. As a medium-sized organisation, they focus on maintaining properties to the highest standards and serving the local community. Walsall Housing Group (WHG) are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing.

• Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category.
• Recognised as one of the UK's Best Places to Work for the second year.
• Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list.

We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future.

Description

• Conduct general building inspections, diagnose defects, and recommend actions in line with regulations.
• Undertake damp and mould assessments and recommend remedial works.
• Ensure compliance with housing disrepair protocols and internal KPIs.
• Maintain accurate records and update systems promptly.
• Provide expert surveying advice and represent the organisation in legal proceedings.
• Stay informed on legislative changes, including the Social Housing Regulation Act 2023.
• Conduct minor works surveys and prepare repair schedules.
• Supervise external contractors in line with CDM Regulations 2015.
• Monitor contract performance and ensure health and safety compliance.
• Attend new build schemes to assess future maintenance needs.
• Manage quotations and contractor payments within budget guidelines.
• Produce Energy Performance Certificates for lettings and sales.
• Ensure compliance with current building legislation, including the Fire Safety Bill and Awaab's Law.

Profile

• HNC in a construction discipline or equivalent surveying qualification.
• Experience conducting general building surveys and inspections.
• Knowledge of S11 of the Landlord & Tenant Act 1985 and HHSRS assessments.
• Awareness of the Regulatory Reform (Fire Safety) Order 2005 and fire risk assessments.
• Understanding of asbestos management and associated risks.
• Ability to identify and diagnose damp issues and recommend remedial works.
• Knowledge of housing disrepair, environmental health legislation, and case law.
• Familiarity with financial regulations and standing orders.
• Experience in contract management and monitoring contractor performance.
• Understanding of energy efficiency in residential properties.
• Ability to prepare detailed repair schedules using NHF Schedules of Rates or similar.
• Strong organisational skills with the ability to prioritise and meet deadlines.
• Excellent IT skills, including Microsoft Word, Outlook, Excel, and use of handheld devices.

Job Offer

• Annual salary of up to £44,184
• Local government pension scheme
• Flexible working
• 30 days annual leave + bank holidays
• Option to purchase additional 5 days leave
• Investment in learning and CPD
• Cycle to work scheme
• Boost benefits portal access