Control M - Administrator

Mode-Hybrid 2 days a week

Qualifications

Extensive experience in designing and architecting Control M solutions with a strong focus on strategic planning and roadmap development

Deep technical expertise with Control M including experience with plug ins integrations and automated testing frameworks

Broad IT infrastructure knowledge coupled with a strong understanding of cybersecurity compliance and operational resilience

Proven track record in driving continuous improvement initiatives and managing organisational change within complex IT environments

Exceptional communication presentation and stakeholder management skills

Demonstrated experience with observability tools eg Splunk AppDynamics ThousandEyes and implementing open telemetry

Familiarity with DevOps practices CI CD pipeline integration and process automation

Relevant certifications eg BMC Certified Associate Professional in Control M 21x or equivalent experience are highly desirable

Key Responsibilities

Strategic Roadmap Vendor Alignment

Define and Drive Strategy Craft a holistic end to end Control M strategy that seamlessly integrates vendor insights with internal business imperatives and overall organisational goals

Roadmap Development Develop and maintain a forwardlooking product roadmap that clearly outlines priority deliverables innovative enhancements and futurestate objectives over the next 1 to 3 years

Vendor Collaboration Serve as the primary liaison with the Control M vendor actively influencing their roadmap by channelling enhancement requests and feedback from our internal teams to ensure our evolving needs are met

Cross Functional Collaboration Stakeholder Engagement

Requirement Gathering Collaborate with business units application teams and IT stakeholders to capture refine and prioritise diverse requirements that inform the Control M strategy

Effective Communication Prepare and deliver compelling presentations and technical briefings that articulate the Control M strategy product roadmap and architectural design ensuring alignment and buyin at all organisational levels

Relationship Management Build and sustain strong working relationships across departments to foster collaboration and drive the successful adoption of strategic initiatives

Testing Observability Automation

Testing Strategy Leadership Partner with the Testing Practice Lead to design a comprehensive testing framework including the establishment of dedicated non production environments and the creation of automated functional and non functional test cases emphasising regression performance and stress testing

Robust Monitoring Framework Collaborate with the Observability Practice Lead to architect a proactive monitoring system using tools such as Splunk AppDynamics and ThousandEyes and incorporate open telemetry to enable real time issue detection and trend analysis

Process Automation Design and implement automated processes for critical operational tasks eg environment upgrades backup restore operations role swaps to significantly enhance efficiency and reduce manual intervention

Feature Innovation Self Service Enablement

Innovative Solution Design Identify and prioritise new features and functionalities by synthesising feedback from end users and management teams ensuring that our Control M services continually evolve to meet emerging needs

Empowering End Users Develop and promote self service tools and automated solutions that not only improve user experience but also enforce compliance with the organisations Risk Control framework

DevOps Integration Define the DevOps strategy for ControlM including incorporating CI CD pipelines to streamline deployments and support agile iterative development practices

Cybersecurity Compliance

Cybersecurity Framework Development Establish and implement a robust cybersecurity framework specifically tailored to our Control M environments ensuring adherence to industry standards and regulatory requirement

Mandatory Skills : .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, VB.Net, Websphere, Windows Server