Control Room Shift Manager

We're looking for a Control Room Shift Manager to lead our Control Room nights team and ensure the smooth operation of site systems, automation, and product flow.

You'll oversee a team of Control Room Technicians, manage operational incidents, coordinate with Engineering and Operations teams, and play a key role in achieving site performance, safety, and service targets.

Shift pattern – 4 on 4 off, nights 19:00-07:00

Key Responsibilities

• Lead, coach, and develop the Control Room team.
• Oversee daily control room operations and system performance.
• Monitor warehouse automation and resolve operational issues.
• Coordinate responses to incidents, alarms, and system failures.
• Work closely with Engineering, Operations, IT, and other stakeholders.
• Produce operational reports and communicate updates to site leadership.
• Drive continuous improvement initiatives and support KPI delivery.
• Ensure compliance with health & safety, company policies, and operational procedures.

• Previous experience in a Control Room, Logistics, Warehouse, or Operational environment.
• Proven leadership and people management experience.
• Knowledge of automated warehouse systems.
• Strong problem-solving, communication, and decision-making skills.
• Comfortable working in a fast-paced environment and managing incidents under pressure.
• Good understanding of health & safety and risk management principles.

Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.  

2026 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.

Let’s lead the change together.  

Benefits include:

• You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you
• Benefits that support your health and wellbeing
• Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
• There’s also up to 40% discount off all of our brands!