Control Tower Specialist, 4PL Road

Company description:

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com

Job description:

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV.

DSV are recruiting for a Control Tower Specialist to join the DSV Pharmaceutical 4PL Control Tower in Bristol.

• This role is a hands-on operational role working in a multi modal environment.

• The role involves customer and supplier liaison, job execution and irregularity handling.

• The successful candidate will be trained on all QMS systems and GDP compliance.

Key Tasks

• Receive bookings from customers

• Review booking for data accuracy and correct documentation

• Validate shipment routing against SOP and GDP guidelines

• Job allocation to appropriate logistics service provider

• Document production and reconciliation

• Monitor customs declarations

• Arrange collection from suppliers and deliveries to customers

• Liaise with external suppliers to monitor shipment progress

Duties / Responsibilities

• Monitor and ensure timely and accurate updates of shipment milestones

• Handle irregularities with escalation as appropriate

• Proactive Customer Service

• Comply with Company policies and procedures

Skills and Competencies

• Microsoft Office (Word, Excel, Outlook)? 

• Document production 

• Good attention to detail 

• Effective communicator 

• Knowledge of Customs procedures 

• Ability to prioritise workload 

• Able to work in a team and individually 

• Freight Forwarding or 4PL / LLP would be advantageous but not essential. 

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact to discuss.

DSV Careers

If you want to know a bit about DSV Careers, please see below****

Links:

Link* - https://watch?v=1QJLhUSBN_0

Link** - https://en/sustainability-esg

Link*** - https://en/about-dsv

Link**** - https://watch?v=SnMpG10Po3w

We offer:

What can we offer you?

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.

• Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link** at the bottom of the page for further details on how DSV is working towards these targets.

• Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page***.

• In addition, we can offer access to a selection of employee benefits, such as:

  • Enhanced Annual Leave Entitlement from your start, which increases with length of service.

  • Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars

  • Salary Sacrifice Cycle Scheme

  • WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.

  • LifeWorks app for access to cashback and discounts on high street and online brands.

  • Life Insurance and which includes access to expert probate support.

  • Eyecare Voucher Scheme