Controls Manager

We’re offering an exciting opportunity for an experienced Controls Manager to join Nationwide’s Finance, Risk & Controls team—an influential function at the heart of safeguarding the integrity of our regulatory and critical reporting. You’ll be part of a team that provides independent first‑line assurance across the full reporting lifecycle, from data sourcing right through to governance and submission, giving you exposure to some of the organisation’s most important processes.

In this role, you’ll play a pivotal part in strengthening the effectiveness of reporting controls across a complex, high‑profile landscape. You’ll be accountable for driving high‑quality, insightful testing activity and providing clear, constructive challenge to senior stakeholders, helping shape how Nationwide manages risk.

Leading a team of talented controls professionals, you’ll oversee assurance across a population of circa. 600 regulatory and critical reports. Your expertise, judgement, and robust risk mindset will be key to continuously enhancing Nationwide’s reporting control framework and influencing meaningful, organisation‑wide improvements.

We are happy to consider flexible working approaches to help you perform at your best.
 

The working hours (per week) for this role can be between 30 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Northampton or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. 

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
 
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

The Controls Manager is responsible for leading a team to deliver the annual independent testing plan for regulatory and critical reports, ensuring outputs are high‑quality, well‑evidenced, and clearly communicated. The role oversees all stages of testing—from planning and walkthroughs to execution, review, and reporting—while maintaining alignment with the organisation’s wider risk and control framework. It requires effective stakeholder engagement, providing challenge, communicating issues, and supporting effective remediation.

The manager must also assess how regulatory, system, or organisational changes affect the control environment and adapt testing approaches accordingly. Overall, it is a hands‑on leadership role requiring sound judgement, collaboration, and the ability to influence senior stakeholders.

About you

The minimum requirements for this role are:

• Extensive experience of controls testing, audit or risk management within a regulated environment
• Demonstrate a deep understanding of control design and operating effectiveness, process and risk analysis, and assurance methodologies
• Be confident interpreting and applying risk policies and control frameworks
• Bring a proactive, inquisitive mindset, with the confidence to challenge existing processes, drive continuous improvement and advance efficiency of control activity
• Possess excellent communication and influencing skills, with the ability to engage, manage and challenge senior stakeholders
• Be proficient in the use of Governance, Risk and Compliance (GRC) systems, with the ability to adapt quickly to in-house tools

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Tunde Amole, and the main recruitment contact is Kris Mason.