Coordinator - Clinical Case Management

Title: COORDINATOR - CLINICAL CASE MANAGEMENT

Location: Manchester, NH 03101

Job Type:  Full Time 

** $5000 SIGN-ON BONUS FOR ALL CLINICAL POSITIONS **

About Us:

Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success, and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of the Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment. 

Job Description: 

Responsible for overseeing the Clinical Case Management (CCM) team with supervision of direct care staff. Primary focus on internal programs with the duty to promote intra- and interdepartmental functioning. Position may include coordination of clinicians who may do a wide range of case management, including driving clients and home visits, therapeutic, administrative, and outreach services to assist consumers with severe and persistent mental illness in their recovery. Position may also include evaluation and treatment services, including substance abuse assessments and treatments. 

Duties and Responsibilities: 

• Provide supervision and oversight  to a team of master and bachelor level clinicians serving individuals with severe and persistent mental illness primarily in the office-based setting including but not limited to performance appraisals, documentation audits, running team meetings and consultations, providing individual supervision to each team member, hiring and training of new staff,  coordination of conditional discharges, emergency consultations within business hours, and other team/managerial duties 
• May be requested to take part in consultations, education activities, speakers bureau, presentations, and supervision of employees toward licensure. They will also be expected to take part in quality improvement activities.

Knowledge, Skills, and Abilities:  

• Knowledge of Illness, Management, and Recovery as well as Cognitive Behavioral Therapy for Psychosis
• Familiarity with crisis management (i.e. conditional discharges, Involuntary Emergency Admissions)
• Basic fundamental computer  experience to process e-mail and client access is required

Experience: 

• Must have completed at least five years of work in the field of psychiatric/mental health services.
• Supervisory experience preferred.

Qualifications: Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy.

Licensure:  New Hampshire LICSW or LCMHC license 

Job Type: Full-time

Skills and Competencies:

• Commitment to teamwork
• Self-Starter, Independent
• Time management and organizational skills are a must.
• Excellent communication ability with co-workers, staff, clients, and community partners. 

Benefits:

• Health Insurance 
• Dental coverage
• Vision Coverage
• Personal Time Off (PTO)
• Extended Illness Leave (EIL)
• 7 Paid Holidays
• 403(b) Retirement Plan
• Tuition Assistance 
• Short- and Long-term Disability
• Life Insurance 
• Flexible Spending Accounts (FSAs) for Medical and Dependent Care
• Flexible Work Options 
• Performance Bonuses
• Employee Assistance Program (EAP)
• Company Discounts
• Employee Recognition Events 
• Competitive Salaries

*Supervision towards Clinical Licensure *Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program.

Equal Opportunity Employer:We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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