Corporate Account Manager

Job title: Corporate Account Manager

Salary: Up to £55,000 + discretionary bonus

Location: Birmingham - Hybrid (Initially 3 days in office)

PURPOSE OF ROLE 

We are excited to partner with a leading insurance broker to help them find their Corporate Account Manager. This role sits within the recently restructured commercial team, focused on managing a high-value corporate client base. You will retain and grow corporate accounts, delivering tailored insurance solutions across multiple lines (cross-class commercial). The ideal candidate will be looking to step into a leadership position, supporting the team while still owning key client relationships.

RESPONSIBILITIES 

• Manage a portfolio of corporate clients, typically £100k+ in premium size
• Handle 1-2 large-scale renewals per month, with a strong focus on service delivery
• Act as the lead client contact, ensuring satisfaction, retention, and up-sell opportunities
• Provide mentorship and oversight to junior team members
• Conduct regular one-to-ones, performance reviews, team meetings, and management reporting
• Support in developing strategies for client growth and team performance
• Collaborate across underwriting, claims, and internal teams to ensure tailored solutions
• Maintain compliance with industry regulations and internal governance policies
• Actively use Acturis for all documentation, client records, and workflow management

EXPERIENCE 

• 5-10 years of experience within the corporate insurance market
• Experience working with commercial clients (Mid-Corp or Corporate) with a desire to step into leadership
• Proven success in managing clients with premiums of £50k+, ideally £100k+
• Familiarity with cross-class commercial lines
• Exposure to team mentoring or management responsibilities is a plus
• Strong understanding of the insurance renewal lifecycle and regulatory environment

DAY-TO-DAY 

• Manage ongoing relationships with a focused number of high-value clients
• Handle 1-2 complex renewals per month, ensuring timelines and expectations are met
• Liaise daily with internal stakeholders using Acturis to process tasks and track progress
• Lead and support junior staff, including one-to-ones and progress reviews
• Prepare and present performance reports to management
• Participate in team strategy sessions and help shape internal best practices
• Ensure client data is kept accurate and updated in CRM systems
• Contribute to the evolving team culture following recent internal restructuring

SKILLS 

• Strong relationship management and communication skills
• Leadership capability or aspirations to move into a team leader role
• Commercially astute with the ability to identify client needs and growth areas
• Organised and detail-oriented, especially under renewal pressures
• Confident using Acturis or similar broking/insurance platforms
• Skilled at balancing individual delivery with team contribution
• Able to handle complexity and navigate change following organisational restructure

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at