Corporate/Front Desk Receptionist, HR Administrative Services

Position Overview

Front desk receptionist who serves as the first point of contact for Davey’s Corporate office, providing a welcoming experience for clients, visitors and staff as well as the main switchboard operation for the organization. The ideal candidate is a detail-oriented, friendly professional that can balance a high-paced environment with customer-facing responsibilities.

Job Duties

• Greet visitors and manage the front desk, ensuring a welcoming environment


• Answer and direct calls using a multi-line phone system with excellent phone etiquette


• Work under steady pressure with frequent interruptions


• Assist with incoming and outgoing packages and orders that are delivered to the front desk


• Assist in scanning verification for employee records and provide scanning assistance as needed


• Assist with outgoing mailings, including incoming and outgoing correspondence and/or packages


• Understand, interpret, and follow instructions, and apply general administrative and departmental policies and procedures


• Read, understand, and review documents for accuracy and relevant information

Qualifications

Qualifications

• Multi-line telephone system experience and previous experience in an office or administrative role is preferred


• Coordinate a variety of office support and clerical duties and activities


• Strong organizational skills with the ability to manage time effectively


• Excellent typing skills with attention to detail for data entry tasks


• Bilingual candidate is not required but a plus


• Familiarity with front desk operations, including customer service best practices


• Exercise good judgement and have the ability to handle sensitive information with discretion and confidentiality


• Strong interpersonal skills to interact positively with clients and colleagues alike

Education/Training Requirements

• High school diploma or equivalent required


• IAAP Certified Administrative Professional (CAP) certification is preferred


• Computer literate, proficient and comfortable with Microsoft Outlook, Word, Excel, Teams, and Adobe Acrobat Pro


• Knowledge of OnBase/SAP, RingCentral and SuccessFactors a plus

Experience Requirements

• 3 years of administrative experience in an office environment


• Demonstrated proficiency in handling matters of a highly confidential nature; shown high degree of initiative and ability to work effectively with a wide variety of individuals and groups; ability to work independently with limited supervision; ability to plan, implement and manage short- and long-term projects

Additional Information

What We Offer: * 

• Paid time off and paid holidays 


• Base salary + commission 


• Opportunities for advancement 


• All job specific equipment and safety gear provided 


• 401(k) retirement savings plan with a company match 


• Employee-owned company & discounted stock purchase options 


• Group Health Plan 


• Employee referral bonus program 


• Locations throughout US in major cities and desirable areas 


• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers 


• Scholarship Program for Children of Employees 


• Charitable matching gift program 

*all listed benefits available to eligible employees

Company Overview

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on exchanging ideas, community partnership, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

Divisional Overview