CORU Criminal Court Order Witness Statement SME | S2 | Court Order & Request Unit| Milton Keynes or

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Financial Crime is a critical function within Santander UK, responsible for shaping and delivering the Bank’s Financial Crime strategy, strengthening risk management frameworks, operating and enhancing the Bank's Financial Crime control environment, and ensuring compliance with evolving regulatory expectations.

THE DIFFERENCE YOU MAKE

The Court Order & Request Unit (CORU) is looking for a based out of Milton Keynes (Unity Place) or Bradford (Santander House). 12 Month - FTC

CORU manage requirements of both criminal and civil court orders and other mandatory and voluntary response enquiries from a range of law enforcement agencies, government/ regulatory agencies and solicitors.

This role is within the criminal fulfilment side of the team dealing with the Preparation of Witness Statements and evidence packs to support Civil and Criminal Legal Proceedings and to attend court to act as a professional witness on behalf of Santander UK when required.

The role holder, will also be required to work complex court orders, Investigatory Powers Act and support the RFBs regulatory requirements under differing legislation such as Proceeds of Crime Act, Terrorism Act and Financials Service & Markets Act.

CORU are looking for a subject matter expert with demonstrable skills and experience in provision of Witness Statements and attending court.  The role holder will need to be confident to liaise and potentially challenge the position of law enforcement agencies, government bodies and regulators externally, and Senior Management, Legal and Senior Business Unit managers/ heads of internally.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Preparation of Witness Statements and evidence packs to support Civil and Criminal Legal Proceedings.
• Attendance at court to act as a witness (Prosecution of Defence) when called to appear in criminal court cases.
• Expert attention to detail to review of historic Witness Statements which require a replica statement for colleagues who have moved team/ left bank to ensure 100% accuracy.
• Review, interpret, and respond to more complex court orders and competent authority requests, sometimes involving challenging deadlines
• Liaise with a wide range of Law Enforcement Agencies (LEAs) and competent Authorities to provide relevant information or challenge in response to enquiries in line with legal requirements and the bank’s risk appetite.
• Support the wider team and management team to share legislation / process / systems knowledge, identify and support implementation opportunities to improve processes, procedures.
• Proactively identify urgent cases, new risks/ issues while providing SME support guidance / coaching colleagues. Works with peers to support CORU management achieve departmental targets and objectives.  
• Takes ownership of completion of FSMA requests from FCA, managing internal stakeholder expectations e.g. Senior CORU management, relevant Heads of Economic Crime Risk & Control across the Ring Fenced Bank.
• Complete control activities within the team, support with 4EC’s and lead training sessions/ route to competency endorsement.  

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Extensive experience providing written professional witness statements and completion of evidential packages (required)
• Experience in attending court in person to provide evidence in criminal or civil trials, or presenting case evidence to judges to obtain legal orders, and/ or Active participation in Tribunal Hearings (required)
• An excellent understanding of Court Orders and the underlying Criminal Legislation (required)
• At least 2 years’ relevant experience gained working with court orders or financial crime investigations (required)
• At least 2 years’ relevant experience managing financial crime risk (required)
• Previous experience training, coaching or leading team (preferred)

Education

• A relevant financial crime qualification (preferred)

Hard Skills

• Working knowledge of Court / trial processes under varying legislations such as POCA, PACE, TACT and FSMA (required)
• An understanding of Money Laundering Regulations (required)
• Investigation skills (required)
• Use of Santander Financial Crime Systems and multiple core/ customer/ account systems  (required)
• Standard MS Excel/Word (required)

Soft Skills

• Excellent written/oral communication skills (required)
• Great negotiation skills (required)
• Great problem-solving skills (preferred)
• Great decision-making skills (preferred)
• Ability to work independently and under pressure (required)
• Accuracy and Attention to detail (required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£37,762.00 - £56,642.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s). 

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. ( Only applicable for roles that are eligible for sponsorship)

IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:

SECONDMENT OR FTC ROLES:

• If you are currently employed by Santander UK plc on TSB Legacy terms and choose to apply for this Santander fixed term vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role. Please also note that if the role you accept is a secondment role, this change will also apply to your substantive/home role (i.e. the role to which you would normally return at the end of your secondment): you will no longer be TSB Legacy for either your secondment role or your substantive/home role with effect from the start date of the secondment role. If you have any questions about what this means, you should raise them during the application process or log a ticket with Ask HR.

• If you are currently employed by TSB and the role you accept is a secondment role (rather than a fixed term contract), this will not impact the terms and conditions of your substantive/home role (and you will remain employed by TSB on your current terms and conditions until your employment transfers to Santander under TUPE).

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility -  Candidate Guidance.

If you want to know more about the opportunity:

Please contact: Martin Mayes - [email protected]

#LI-DNI