Counter Manager

BEAUTY COUNTER MANAGER

Luxury Beauty/Skincare

In order to be successful in this role, you will be: A Manager with proven sales background in Premium Beauty • Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. • Driven and results orientated; seeking out ways to continually grow the business through events and counter activity. • Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate skincare and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs. • Immaculately groomed and presented; you will embody the elegance that customers have come to identify with our brand.

BEAUTY COUNTER MANAGER

Luxury Beauty/Skincare

As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that benefits the brand at all times. You will develop and build your client base through recruiting new domestic and international clientele. As well as bringing incremental business, you will ensure to increase retention through clientelling thus building brand loyalty. The brand is a pioneer in phyto-cosmetology, that draws from the power of plants to offer effective products that meet the needs of all skin and hair types. We sell skincare, makeup and fragrance and launched our own haircare brand.

BEAUTY COUNTER MANAGER

Luxury Beauty/Skincare

MAIN RESPONSIBILITIES SALES • To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve or exceed sales targets, as set by your Line Manager • Managing NSV budgets and ordering within time limits • To proactively sell products and provide a luxury standard of service to customers. Preparing and organising activity on counter monthly with Area Manager approval • Booking Beauty Room events • All admin to be completed accurately off or on counter and in a timely manner • To leverage on your emotional intelligence by means of consistently exercising your storytelling skills through educating your clients to the company's heritage and values.