Court Usher/Admin assistant

Are you a recent law or criminology graduate looking for a dynamic role where every day brings new challenges and opportunities to make a difference? Look no further! Brook Street Ltd is thrilled to present a fantastic opportunity for a Court Usher (Admin Assistant) at the prestigious Winchester County Court.

Location: The Law Court, Winchester, SO23 9EL
Pay Rate: £11.44 per hour
Contract Type: Full-time temporary until 01/07/25 with possibility of extension
Work Hours: 37 h per week, Monday to Friday, 09:00-17:00

Why Join Us?

• Kick-start Your Career: Gain invaluable experience in the legal field, enhancing your understanding of court processes and the administration of justice.
• Professional Development: Work alongside experienced legal professionals, gaining insights and skills that will pave the way for your future career.
• Meaningful Work: Play a vital role in ensuring the smooth functioning of the courts, contributing to the administration of justice.
• Collaborative Environment: Work both independently and as part of a supportive team, fostering professional growth and camaraderie.
• Cutting-Edge Technology: Embrace the future of legal proceedings by working with advanced IT systems, including remote video hearings and courtroom technology.

Key Responsibilities:

• Engage with court users and members of the public in a courteous and professional manner.
• Demonstrate proficiency in IT, managing remote video hearings, coordinating with prisons, and handling recording equipment.
• Utilise Cloud Video Platform technology to facilitate remote attendance at court proceedings.
• Perform general administrative duties during non-court hours, ensuring operational efficiency.
• Collaborate closely with adjudicators and court sections, fostering effective communication and coordination.

Skills and Experience:

• Friendly and Approachable: Excellent customer service skills to engage effectively with court users and the Judiciary.
• Multitasking Abilities: Capable of handling multiple tasks efficiently in a fast-paced environment.
• Communication Skills: Good written and verbal communication skills for clear and effective information exchange.
• IT Proficiency: Ability to learn and adapt to different technologies and software packages.
• Organisational Skills: Excellent organisational and time-keeping skills to ensure the smooth running of court proceedings.

Desired Competencies:

• Politeness and helpfulness towards all customers, internal and external.
• Maintain composure and tactfulness when faced with challenging situations.
• Display awareness of customer needs, delivering efficient and polite service.
• Communicate important information promptly and clearly, with honesty and tact.
• Foster a culture of inclusivity and teamwork, valuing diversity and differences.
• Address unacceptable behaviour constructively, promoting a positive work environment.
• Approachable, non-judgemental, and respectful in interactions, maintaining confidentiality and fairness.
• Comfortable with public speaking.
• Previous administrative experience is desirable but not essential.

The position is subject to an Enhanced DBS check and 3 year's referencing.

ABOUT US

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.