Credit Advisor

“Give credit to whom credit is due.”  

Sheridan Maine is delighted to be recruiting for a Commercial Credit Advisor based in Devon. This role plays a key part in supporting the sales and credit functions of a growing business-to-business (B2B) operation.

The Role:
As Commercial Credit Advisor, your main focus will be on customer service, risk management, and ensuring smooth financial operations, all while helping the sales team succeed within credit guidelines.

Your responsibilities as the Credit Advisor will include:

• Build strong relationships through clear and professional communication.
• Act as the first point of contact for account-related queries.
• Provide excellent service to both internal and external customers.
• Handle complaints efficiently and escalate where needed.
• Assist teams in resolving customer account issues.
• Review and authorise credit limits according to policy.
• Monitor accounts for potential issues and raise concerns when necessary.
• Manage account reviews, reconciliations, and collections activities.
• Ensure credit holds and payment plans are handled promptly and accurately.
• Keep customer data up to date for auditing and compliance.
• Follow company policies, including health and safety procedures.

To be considered for the Commercial Credit Advisor position, you must have:

• Experience dealing with B2B clients.
• Strong background in customer service and credit control.
• Understanding of credit risk and ability to analyse data to support decisions.
• Confident communicator with good negotiation and problem-solving skills.
• Able to work independently and manage priorities.
• Comfortable leading discussions with key customers.
• Flexible, approachable, and commercially aware.
• Willing to travel to support different locations as needed.

If you're ready to take on a new challenge and make a difference in a leading organisation, we want to hear from you! Please click on “apply” as soon as possible.

You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.