Credit & Collections Specialist

Credit & Collections Specialist

Bingham

£30,000 to £35,000 DOE

We're seeking a proactive and organised individual to join our dynamic collections team. In this varied role, you'll manage overdue accounts, coordinate legal proceedings, and oversee the return and resale of end-of-lease equipment. You'll be a key player in maintaining productive relationships with partners, customers, and internal departments.

Description of the role:

• Monitor and manage overdue accounts to support debt recovery goals.
• Prepare documentation for collection and litigation processes.
• Handle customer payment reschedule requests and maintain accurate communication records.
• Liaise with legal advisors to coordinate ongoing litigation cases.
• Oversee the return and resale of end-of-lease equipment.
• Develop and maintain positive working relationships with dealers, sales teams, and internal departments.
• Contribute to process improvements and support training of other team members.
• Occasionally support underwriting and other finance-related teams.

About you:

• Experience in debt recovery, credit control, or collections.
• Background in customer service, finance, or administration.
• Excellent communication and organisational skills.
• Ability to manage sensitive conversations with professionalism and empathy.

Experienced in collections and ready to make an impact? apply today!