credit control

Michael Page are recruiting for an experienced credit controller to work in a growing business that's market leading and innovative in it's field. This is a fast paced role working with high value, high volume accounts and is an integral role within the business moving forward

Client Details

Our client is a market leading and innovative client in it's field with a unique and bespoke approach to it's business development and growth. This is a newly created role, from continued growth and expansion and this role has significant opportunity and potential long term within the business

Description

• Contacting customersto follow up on outstanding debts
• Manage outstanding debt balances
• Investigate accounts to resolve billing issues and arrange personalised payment plans
• Setting up payment arrangements, encouraging direct debit payments
• Engaging with customers to discuss and clarify their energy bills
• Liaising with internal teams to provide updates and reports
• Coordinating with debt collection agencies and managing debt allocation to agents

Profile

• Previous experience in credit control
• Previous experience in a consumer or domestic environment
• Excellent customer service skills
• Strong Excel skills
• Good numeracy
• Excellent attention to detail
• Self-motivated with tenacity and drive
• Ability to work effectively within a small team

Job Offer

• Salary of upto £32k
• 25 days annual leave
• Excellent company culture and customer focused environment