Credit Controller
£28,000 - £32,000 + Bonus
Hybrid Working
West Bromwich
Are you an experienced Credit Controller looking for more autonomy, recognition, and long-term development?
We're partnering with a well-established manufacturing business in West Brom that's ready to welcome a confident Credit Controller to its friendly and supportive finance team.
This is a role where you won't just follow a process - you'll improve it. You'll be trusted to take ownership of the company's sales ledger, build strong relationships across departments and with customers, and play a vital role in maintaining healthy cash flow.
Your Day-to-Day Responsibilities
- Managing the entire credit control process, from setting up new customer accounts and establishing credit limits, to chasing overdue payments and resolving outstanding issues
- Posting and allocating incoming payments against customer accounts on a daily basis, ensuring accuracy and timely reconciliation
- Raising and issuing sales invoices and credit notes in accordance with company procedures and agreed customer terms
- Monitoring aged debtor reports, identifying risks, and prioritising follow-ups to reduce overdue debt
- Producing weekly and monthly debt reports, along with detailed debtor analysis to support the wider finance team and senior management
- Leading monthly credit review meetings, providing insight on debtor performance and contributing to credit risk strategy
- Liaising with internal teams such as Commercial, Sales, and Quality to resolve invoice queries and disputes efficiently
- Escalating problem accounts when necessary, while maintaining a professional, customer-focused approach
- Supporting month-end routines, including reconciliations and assisting with audit queries
- Proactively suggesting and implementing improvements to enhance credit control processes and drive better results
What's On Offer
- Up to 15% annual bonus based on company performance
- 9% employer pension contribution
- Private medical insurance and dental plan
- Life insurance and 24/7 GP access
- Free on-site parking, including EV charging
- 23 days' holiday plus bank holidays (rising to 28 with long service)
- Study support available for those actively pursuing qualifications
- Clear pathways for career progression and development
Interested? Let's Talk
If you're looking for a role where you can take ownership, make a real impact, and grow within a stable, forward-thinking business - we'd love to hear from you.
Apply now or reach out for a confidential conversation.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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