Credit Control

You do not need experience but you must be able to do the following:

• Work full time
• Travel to Raunds (This is hybrid not fully remote)
• Be able to type quickly and accurately

REED is excited to help an amazing company in the NN9 area look for a Debt Advisor, where you will play a crucial role in managing the company’s financial health by ensuring timely debt collection and efficient resolution of queries. We will be looking for a candidate whose communication - both written and verbal is at a strong level and who can type to a quick speed while on the phone and under pressure. You don't need any experience within this sector. Location:- NN9Shifts:- 7:30 to 16:00 or 8:30 to 17:00 or 9:30 to 17:15 Must work 1 in 4 SaturdaysSalary:- £24,000  Responsibilities

• Debt Collection: Collect outstanding accounts within predetermined timelines. Prioritize and manage the debt collection process effectively.
• Depot Support Function: Build, maintain, and enhance the depot support function for individually owned depots. Foster strong communication channels with depots and customers.
• Query Resolution: Engage in direct telephone contact with depots and customers to resolve queries efficiently. Ensure a high level of customer satisfaction through effective communication.
• Litigation Preparation: Assess accounts and prepare them for potential litigation, adhering to company policies. Collaborate with legal teams as necessary.
• Smarter Working: Communicate proactively with team members, team leaders, and managers. Implement strategies for more efficient debt management.

Skills & Experience

• Prioritization Skills: Ability to manage daily workloads effectively. Thrive in a fast-paced office environment.
• Communication Skills: Excellent telephone communication skills. Tactful and persuasive in handling debt-related discussions.
• Organizational Skills: Exceptional attention to detail. Enjoy multitasking and maintaining a ‘hands-on’ approach.
• SAP Knowledge: Familiarity with SAP systems is desirable.
• Data Accuracy: Ability to input data accurately.

Benefits Our client deeply values teamwork and recognize individual and team achievements. As part of our competitive benefits package, you’ll enjoy:

• Annual Bonus Opportunity
• Matched Contribution Pension Scheme
• 25 Days of Holiday plus bank holidays
• Staff Discount on Products
• Share Awards and Prize Draws
• Subsidized Gym Membership
• Modern Spacious Offices with Free Parking