Credit Control Administrator

REED are exclusively working with a Bournemouth based family Construction business, recruiting a Credit Control Administrator to work within a small and friendly team. The company are supportive, have a genuine warmth to the business and operate a multi branch with the head office in Bournemouth. 

Please see details below:

Credit Controller / Accounts Administrator 

Full Time: 9am - 5pm (Office Based) - Free, onsite parking available 

TEMP to PERM ROLE 

Salary - £24500, + Salary review after 3 months + Annual Bonus 

Duties: 

• Process and allocate receipts for Bacs & Cheques
• Take payments over the phone & process card payments on the PDQ machine and on the in-house system (shortly we will be switching to on-line payments)
• Reconcile unallocated cash
• Credit check new applications & requests for credit limit increases using Experian / Top Service
• Open new accounts
• Chase overdue accounts by telephone/email (Currently approximately 500-600 per month per person)
• Answer incoming calls from Branches & Customers
• Update and maintain notes on the system when a customer or branch calls
• Maintain accurate records of all chasing activity
• Ensure debts are paid in-line with the credit control collection timetable
• Monitor Credit Control mailbox
• Change addresses, telephone & and account settings when required
• Liaise with all branches/branch managers to resolve disputes
• Housekeeping manual / computer

Requirements: 

• Must have experience in Credit Control or have good telephone skills to learn
• Be methodical, have good attention to detail and able to multi task
• Must have knowledge of Excel & Word
• Be able to work and support team members and use on own initiative
• Good admin skills and able to work quickly, efficiently and effectively.

Benefits: 

            Good Company Pension Scheme – company contributes 6%

             Life insurance attached to the Pension (death in benefit)

            Off Road Parking

            35 hours a week (9am to 5pm – lunch 12am to 1pm) / change to cover office

            23 days holiday plus bank holidays

            Bonus scheme (not guaranteed) need to do full year service July to June

            Competitive Salary depending on experience