Credit Control Administrator

Credit Control Administrator

Cwmbran

Salary: £24,000 – £26,000 + Benefits (DOE)

Join a Market-Leading Organisation!

An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team.

This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function.

Key Responsibilities:

• Managing customer accounts and supporting credit control processes
• Chasing overdue payments and resolving invoice disputes
• Liaising with clients and internal teams to ensure smooth payment processes
• Maintaining accurate financial records
• Producing aged debt and cash flow reports
• Responding to queries via the shared team inbox
• Recording and communicating customer terms of purchase
• Handling incoming calls and assisting with queries
• Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies
• Supporting the wider finance team with ad hoc tasks

Essential Skills & Experience

• Previous experience in a finance admin or credit control role (preferred)
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Proactive, flexible attitude with a willingness to support the team
• Ability to work independently and collaboratively
• Comfortable in a fast-paced and evolving environment
• Proficient in Microsoft Office, especially Excel
• Enthusiastic and eager to learn and grow within the role

What’s in It for You?

• Modern, state-of-the-art office (this is an office-based role)
• Comprehensive training on internal systems
• Clear progression and career development opportunities
• Hybrid working: 1 day per week from home after probation
• A fantastic opportunity with a reputable South Wales employer

Employee Benefits Package

• Company pension scheme
• Employee discounts and cashback platform
• Free on-site parking
• Cycle to Work scheme
• Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch)
• Enhanced maternity and paternity leave
• Additional leave entitlements (bereavement, enhanced holidays)
• Regular company events and social activities (quarterly events, prize draws)

If you're a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP!