Credit Control Clerk - Maternity Cover

A1 Personnel are recruiting for a Credit Controller to help support maternity cover for the next 12 months.

Our client is a Freight Forwarding company who specialise in shipping and logistics. This is a busy role working solely for the UK Entity with responsibility of the sales ledger requirement for UK based Customers.

Key Responsibilities:

• Run Aged Debtors monthly for UK accounts and chase all customers for outstanding balances overdue. Sending statements and any copy invoices as required
• Distributing customer invoice queries to operational staff within the company electronically, monitoring responses in a proactive manor and liaise with the customers via email on online portals as required.
• Ensure daily receipts with queries for allocation are dealt with in a timely manner and any missing remittances are chased up with customers.
• Set up new customers and suppliers in the system.
• Take credit card payments from customers on our online system
• Present aging details monthly to management
• Conduct regular credit and Companies House checks.
• Ensuring accurate notes are maintained on customer accounts
• Recommend escalation letters for old debts and send them once approved from management. Advising management of customers who should go on hold as per our policy, proactively highlighting issues to management as soon as they arise
• Ensure set up in system is correct for all customer details and email set up for invoices/statements ect.
• Provide Ad Hoc holiday cover for colleagues in finance team as needed.
• Working alongside a remote based back office in the infancy stages of Automation of customer Receipts.
• Assist with yearly audit reconciliations for the external auditor for customer accounts.
• Full training will be provided on the specific processes within the role.

Required Skills & Qualifications:

• Experience with credit control processes with high volume of accounts.
• Strong understanding of the accounts receivable processes and practices.
• Self-motivated with the ability to work independently and as part of a team.
• Strong organisational skills and attention to detail.
• Proactive and motivated with excellent written and verbal communication skills with customers and internal stakeholders.
• Reliable individual willing to learn new skills and adapt.
• Proficient in computer usage, particularly Excel