Credit Control - Collections Specialist

Credit Controller / Collections Specialist
Permanent | Full-Time | Competitive Salary + Monthly Bonus & Excellent Benefits

Are you an experienced Credit Controller who thrives in a fast-paced, target-driven environment?
We're working with a leading, well-established business that is looking for a talented Collections Specialist to join their dynamic SME credit team.

In this role, you'll manage your own portfolio of SME clients, handling collections via phone and email while delivering an exceptional customer experience. You'll be liaising with both internal teams and external stakeholders, resolving invoice queries, producing statements, and providing accurate reports to management.

What you'll need:

Proven experience managing your own customer portfolio in a credit control / collections role

Confident communication skills and the ability to build rapport quickly

Strong Excel skills (including VLOOKUPs)

B2B credit management experience (highly advantageous)

What's on offer:

Competitive salary + collections incentive scheme

Annual profit share bonus

Up to £600 monthly bonus

Private medical insurance & life assurance

EV salary sacrifice scheme

Retail and entertainment discounts

Free onsite parking & excellent transport links

Supportive, inclusive workplace culture with regular social and charity events

Modern office with complimentary breakfast, drinks, and snacks

Health & wellbeing programmes year-round

This is an exciting opportunity to join a forward-thinking company that invests in its people and celebrates success. If you're ready to bring your credit control expertise to a role where you can make an impact, we'd love to hear from you.