Credit Control Manager - 12 Month FTC

Job Title: Credit Control Manager
Location: Blackburn (BB1)
Salary: £40,000 - £45,000 (DOE) + Bonus Incentive
Job Type: Full-Time | 12-Month Fixed Term Contract

An exciting opportunity has arisen for an experienced Credit Control Manager to join a well-established and fast-growing business based in the Blackburn area.

This is a key leadership role within the finance operations function, focused on driving cash collection performance, minimising credit risk, and building robust, scalable credit control processes. Working in a collaborative and energetic environment, you’ll help shape and lead a high-performing team, partnering across Finance, Commercial and IT departments to deliver real business impact

• Lead and support the credit control team in the effective management of B2B customer accounts.

• Ensure accurate and timely invoicing aligned to contracts and service agreements.

• Oversee credit risk, set appropriate credit limits, and manage adherence to internal credit policies.

• Resolve escalations and customer queries professionally and efficiently.

• Deliver clear, regular reporting on aged debt, cash flow and credit risks to senior leadership.

• Identify and implement process improvements, with a focus on automation and efficiency.

• Support the optimisation of Microsoft Dynamics 365 (D365) as part of wider finance transformation.

• Define and track KPIs related to collections, data integrity, and team performance.

• Champion best practice in credit assessment and customer onboarding.

• Inspire, mentor, and develop a motivated and engaged team.

• Bonus scheme

• Flexible working day

• Free on-site parking

• Freshly prepared food on site daily

• Discounts at leading food and beverage brands

• Dedicated facilities for prayer and wellbeing

• Access to Employee Assistance Programme for mental and financial wellbeing

• Life insurance and legal assistance

• Ongoing learning and development opportunities

• Retail discounts

• Salary sacrifice pension scheme

• Proven experience in a senior credit control role, ideally within a retail, wholesale, or multi-site business.

• A strong leader with a track record of managing, mentoring, and developing finance teams.

• Excellent understanding of B2B credit risk, invoicing, and collections best practice.

• Confident communicator with strong analytical and interpersonal skills.

• Proficiency in Microsoft Excel and ERP systems; experience with Microsoft Dynamics 365 is highly desirable.

• High attention to detail and strong organisational skills.

Interested?
This is a fantastic opportunity for a confident and forward-thinking Credit Control Manager to make a genuine impact in a fast-paced and supportive business. If you're ready to take on a new challenge where your skills will be valued, we’d love to hear from you.

Apply now to be considered.