Credit Control Specialist

Credit Control Specialist
Leicester - Hybrid Working
£24,000 - £28,000 p.a.

• Are you a skilled finance professional with a strong background in credit control?

• Do you enjoy working collaboratively within a structured team environment?

• Are you looking to join a highly respected national business that values professional development?

The Company:
ER Recruitment is proud to be supporting a nationally recognised consultancy that provides high-quality, multidisciplinary services across the built environment. Known for its supportive culture and employee-first approach, this organisation offers real opportunities for personal growth and career progression.

As a Credit Control Specialist, you will work closely with the Credit Control Manager to manage receivables and support effective cash flow. This role plays a vital part in maintaining financial health by ensuring prompt and accurate payments.

Role & Responsibilities of the Credit Control Specialist:

• Proactively chase outstanding payments from public and private sector clients via phone and email

• Issue invoices and monthly statements in a timely manner

• Monitor portals and shared inboxes to maintain smooth transaction processes

• Resolve billing queries such as incorrect purchase orders or invoicing discrepancies

• Generate credit notes and make necessary invoice amendments to facilitate payment

• Collaborate with internal departments to address and resolve payment issues quickly

• Maintain accurate customer records and monitor credit limits

• Identify and assess credit risks, escalating issues when appropriate

• Update payment schedules and remittance information to assist with cash flow forecasting

About You as a Credit Control Specialist:

• Demonstrable experience in a credit control or accounts receivable role

• Ideally, experience within the construction consultancy or contractor environment

• Strong working knowledge of Microsoft Excel and familiarity with finance systems

• Confident in managing sensitive credit control situations with professionalism

• Good grasp of forecasting, payment terms, and credit management best practices

• Comfortable working autonomously and as part of a team

• Detail-oriented with excellent organisational skills

• Clear communicator with a solutions-focused approach

Additional Benefits:

• Agile working options

• 26 days’ holiday plus Bank Holidays, with the option to buy up to 5 additional days

• Private healthcare, life insurance, and health cash plans

• Paid professional memberships

• Stakeholder pension scheme

• Comprehensive wellbeing and employee assistance support

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion.

We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you.