Credit Control Specialist

Role: Credit Controller  

Location: Horwich, BL6 6JW

Contract: Full-Time Hours/ Permanent 

Salary: Up to £29,000 (Dependent on experience)

Company: EG Group

About the role:

You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed.

We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management. The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.

If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!

Why Join EG Group?

• Discretionary performance-based bonus scheme


• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation


• Flexible working hours


• Hybrid working – up to 2 days per week (dependent on role and business needs)


• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available


• Enhanced Maternity & Paternity leave


• Generous annual leave entitlement


• Annual leave buy back scheme – purchase up to 5 additional days


• Discounted gym membership – stay healthy and save on fitness costs


• One paid volunteering day per year


• Wellbeing facilities – space to relax and recharge


• Free secure on-site parking


• Dress Down Fridays


• Free VDU eye test

What you’ll be doing:

• Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets


• Ensure you keep accurate records on chasing and payment promises


• Take guidance from your team leader to effectively deal with issues


• Assist with the workload of other team members from time-to-time


• Drive continuous improvement in the number of days debts remain overdue


• Ensure all non-value added tasks are removed from the day-to-day activity within your role


• Manage and monitor new customer accounts set up, including the setting and controlling of credit limits


• Ensure strong relationships are maintained with customers and internal colleagues


• Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy


• Where appropriate, timely escalation of issues


• Work in collaboration with operational teams across the Group


• Provide assistance to managers on ad hoc projects from time-to-time


• Present and communicate to key stakeholders in a concise and effective manner

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Experience working within Credit Control– preferred but not essential


• Experience in using accounting software – preferred but not essential


• Strong working knowledge of MS Excel – preferred but not essential


• Proactive and ambitious


• Ability to manage and prioritise workload


• Excellent time management and organisational skills


• Ability to work well alone or as part of a team

Who are EG Group?

EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group