Credit Controller

• Liaise and advise relevant departments on the status of customer accounts.
• Monitor payment records ensuring any issues are resolved in a timely manner.
• Process and allocate payments to specific accounts.
• Reconcile customer accounts and resolve any queries.
• Manage overdue accounts and take relevant action where necessary.
• Report outstanding issues or potential problems with customers.
• Liaise and advise relevant departments on customer status. 
• Manage cash expenses.
• Calculate discounts and raise credits as required.
• Complete driver reports and monitor order lists.
• Process credit applications and establish terms.
• Assist with the year-end external audit.
• Ad hoc duties as required. 
• Knowledge of Sage 200 would be beneficial.

Skills/Attributes

• Experience in Credit Control or similar role.
• Ability to work to tight deadlines. 
• Work well as part of a team/individually.
• Methodical worker with excellent attention to detail.
• Confident, enthusiastic individual with the ability to manage all relationships with suppliers and internal contacts and continuously exceed expectations. 
• Minimum Level 3 in Math’s and English, relevant experience may be considered as alternative.
• Excellent communication skills, written and verbal and personable/professional telephone manner.
• Ability to build and maintain effective relationships.
• Ability to work under pressure.
• Proficient in Microsoft Office, in particular word and excel.