Credit Controller

Credit Controller - East London (Hybrid) - £35- £40kpa

Our client is looking for an experienced Credit Controller, on a permanent basis, to take charge of its credit control function across various markets, including the EMEA region.

The successful candidate will manage the full ledger, aged reports, and ensure timely payment of invoices in multiple currencies.

Key Responsibilities:
* Oversee credit control activities for the UK, Germany, Poland, and potentially other markets. Maintain the full ledger and aged reports across various currencies.
* Engage with clients via phone and email to ensure prompt payment.
* Quickly escalate issues to relevant stakeholders, such as Project Managers, Account Executives, or senior finance management.
* Send monthly statements, reconcile accounts, and handle client queries.
* Ensure processes are followed for invoice approvals and timely payments through client portals.
* Develop strong relationships with global and local clients, internal stakeholders, and other office locations.
* Manage intercompany receivable accounts to ensure timely payments.
* Work with the Accounts Receivable team on client setup, maintaining records, obtaining purchase orders, uploading portal invoices, and completing credit checks.

Additional Responsibilities:
* Track and analyse monthly and annual KPIs such as aged debt percentages and days sales outstanding (DSOs).
* Assist with cash collection analysis, aging of debtors, cash flow forecasts, and bad debt provisions.
* Continuously seek ways to enhance procedures for faster cash collection.
* Participate in team-building activities to foster a collaborative work environment.

Skills and Qualifications:
* Familiar with MS Office applications (Outlook, Word, Excel).
* Exceptional organisational abilities.
* Strong numerical aptitude.
* Excellent ability to build and maintain internal and external relationships.
* A good sense of humour is a plus.

Experience Requirements:
* Minimum of 5 years in a credit control role.
* Experience working with EMEA and/or global clients and offices.
* Proven success in improving collections and processes.

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